Your World Weather RadarSupport
We read every message.
Email support
Tell us your phone model, Android version and app version (Settings → About).
Subscriptions
On Android, Premium is billed by Google Play: manage or cancel it in Google Play → Payments & subscriptions. On iPhone, it's billed by Apple: manage it in Settings → your name → Subscriptions.
Common questions
Alerts aren't arriving on time
Check that notifications are allowed for the app, and let it ignore battery optimization when it asks. Some phones delay background work.
The radar is slow on my phone
Turn on Lite mode in Settings. Radar then loads overlays gradually and caps the heavy layers.
How does Off-Grid satellite texting work?
The app saves your last location and opens a text to your emergency contacts. Your phone and carrier handle satellite sending, if your phone supports it. Satellite texting may require a compatible plan, and carrier message and data rates may apply. In an emergency, use Emergency SOS or call 911 first.
Do I need an account?
No. The app has no accounts.